Warehouse Support Manager

Responsibilities

• Overall responsibility for the Warehouse function whilst reporting to the shift manager
• Management, control and reporting of all costs, KPIs and operational statistics within budget
• Effective communication with the customer and internal colleagues
• Workforce planning and effective resourcing to cope with picking volumes
• Employee relations, including experience dealing with disciplinary, absence and grievance matters
• Challenge current practices through the implementation of continuous improvement initiatives to improve efficiencies and effectively manage costs
• Managing staffing levels, recruitment, learning and development and colleague communications
• Leading a positive Health and Safety culture within the warehouse

Qualifications

• Previous experience in a Warehouse Management role
• IOSH Managing Safely – desirable
• Computer literate in Microsoft Office with preferred experience in DLX / SAP
• Effective people management and leadership skills

Soft Skills

• Effective Communications
• Workforce Planning
• Continuous Improvement Initiatives

Certifications

• IOSH Managing Safely

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