Service Delivery Lead – Data Platform & Cloud (Hybrid)

Credera in Newcastle upon Tyne is seeking a Service Manager to deliver and continually improve IT services for client engagements. You will work within a collaborative Delivery Centre, partnering with client teams to manage SLAs, performance metrics, and service improvements.

The role requires strong service management and ITIL capabilities, with experience coordinating cross-functional teams in a data-driven environment. A hybrid work model is offered with 60% in-office time.

#J-18808-Ljbffr…