Health & Wellbeing Coach Manager

Overview

Responsibilities include taking ownership and line-managing a small team of Health & Wellbeing coaches to deliver high quality lifestyle and wellbeing services; conducting team meetings, performance reviews and development planning; monitoring performance, trends and best practice to identify areas for improvement; working collaboratively with internal stakeholders to ensure efficient coordination of resources; meeting with stakeholders and attending local events to build and strengthen referral pathways; and delivering engaging 1:2:1 or group-based health and wellbeing interventions to a caseload of participants in face-to-face, remote, or digital settings.

Responsibilities

• Taking ownership of and line-managing a small team of Health & Wellbeing coaches to deliver high quality lifestyle and wellbeing services.
• Conducting team meetings, performance reviews and development planning.
• Monitoring performance, trends and best practice to identify areas of improvement for designated service.
• Working collaboratively with internal stakeholders such as the Programme Support team and Health & Wellbeing Managers to ensure efficient coordination of team resources.
• Meeting with stakeholders and attending local events to build and strengthen referral pathways.
• Delivering engaging 1:2:1 or group-based health and wellbeing interventions to a caseload of participants in face-to-face, remote, or digital settings.

Requirements

• At least 12 months of recent experience managing teams within a customer-focused, target-oriented environment.
• Experience promoting/marketing public services to stakeholders or referral partners.
• Demonstrated experience developing productive external stakeholder relationships.
• High level of personal organisation and time management skills.
• Experience delivering services within a quality assurance and governance framework.
• Ability to establish effective rapport with programme participants who need to achieve and maintain lifestyle changes (e.g., healthy weight, increased physical activity, reduction in alcohol intake).
• Willingness and flexibility to travel to deliver programmes across the designated region.

ATS Optimization Keywords

• Hard Skills: team management, performance reviews, development planning, health and wellbeing interventions, quality assurance, governance framework, customer focus, target orientation, stakeholder engagement, service delivery
• Soft Skills: ownership, organization, time management, rapport building, flexibility, communication, collaboration, leadership, interpersonal skills, problem solving

#J-18808-Ljbffr…