Ecommerce Trading Executive

Company: Zero Surplus
Apply for the Ecommerce Trading Executive
Location: Lolworth
Job Description:

Ecommerce Executive

Location: Hybrid (3 days in-office, North of Cambridge)

We’re excited to be partnering exclusively with a well‑established distributor of premium home and kitchen brands to recruit an Ecommerce Executive.

With over 40 years of success in the UK, this business represents a carefully curated portfolio of design‑led, premium consumer brands, sold through national retailers, independent stores, and their own growing direct‑to‑consumer ecommerce platforms.

Responsibilities

  • Supporting the planning and execution of ecommerce trading strategies across Shopify stores and digital channels
  • Monitoring and analysing key performance metrics (conversion rate, traffic, AOV) to identify growth opportunities
  • Managing product uploads, site merchandising, and on‑site content updates to ensure a high‑performing customer journey
  • Assisting with promotional campaigns and maintaining the digital trading calendar
  • Collaborating with marketing to improve content and support conversion rate optimisation (CRO)
  • Tracking product performance and supporting stock planning to maximise availability of bestsellers
  • Working cross‑functionally with operations and customer service to ensure a seamless customer experience

Qualifications

  • 1–3 years’ experience in ecommerce, digital marketing, Shopify, or a similar CMS
  • Or hands‑on experience running your own Shopify store or online brand
  • Experience or exposure to managing a website and confidence navigating a CMS (ideally Shopify)
  • A good understanding of what makes one website perform better than another (e.g., user journey, product visibility, conversion drivers)
  • A strong interest in ecommerce trading, with a particular focus on site merchandising as a key growth lever
  • Basic familiarity with tools like Google Analytics to interpret performance data
  • Some knowledge of SEO is beneficial, but not essential given the support structure within the team
  • Highly organised, detail‑oriented, and proactive
  • A collaborative mindset and eagerness to learn and develop

Benefits

  • Contributory pension
  • Staff discounts
  • Uncapped profit share scheme
  • Death in service cover
  • 25 days’ annual leave

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Posted: July 11th, 2026