Schedules Manager

Overview

• Oversee the scheduling function within the organisation’s core businesses.
• Ensure the delivery of efficient, compliant, and cost-effective duty and roster schedules.
• Manage a team of Senior Schedulers and Schedulers.
• Drive performance, innovation, and alignment with operational and strategic goals.
• Collaborate cross-functionally with Network Planning, Operations, and HR to align schedules with strategic goals.
• Lead the development and optimisation of driver duties and rosters.
• Ensure compliance with Service Level Agreements (SLAs) and Service Change Checkpoints.
• Contribute to crisis and contingency planning, ensuring scheduling flexibility and responsiveness to service disruptions.
• Drive continuous improvement in scheduling practices and oversee compliance with regulatory requirements.

Qualifications

• Strong leadership experience, with a track record of managing and developing scheduling teams.
• High level of numeracy and data literacy, with experience in workforce planning and optimisation.
• Proficiency in scheduling systems (e.g. Optibus) and understanding of scheduling principles and constraints.
• Strong stakeholder engagement and communication skills, including trade union negotiation.
• Commercial awareness and experience contributing to budgeting, forecasting, and tender processes.
• Knowledge of regulatory and legal frameworks related to driver hours and scheduling compliance.
• Experience in managing scheduling for electric vehicle (EV) fleets is desirable.
• Geographical knowledge of the areas of operation and responsibility is preferred.

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