Overview
The role: Manager Flying Agreements Flight Operations is a critical part of our airline, ensuring that our pilot community can deliver a safe, efficient and reliable operation every day. You will be the subject matter expert for pilot industrial agreements, leading transformation initiatives that shape how we operate and supporting over 4,800 pilots by balancing operational performance, cost and fairness. This is an office-based role with four days in our Head Office – Waterside as standard.
Responsibilities
- Act as the principal subject matter expert for Bidline Rules, the MOA and wider pilot industrial agreements.
- Lead the modernisation and simplification of Flight Operations industrial documentation.
- Identify opportunities to transform industrial rulesets and deliver improvements across the operation.
- Work with the Operations directorate to reduce cost per block hour through effective use of the industrial framework, partnering closely with BALPA.
- Provide expert support on ad-hoc changes or alleviations to optimise operational response to emerging challenges.
- Collaborate with Strategy & Delivery to drive improvements in flight crew performance through data and technology.
- Build strong, trusted relationships across Flight Ops, Global Ops, Ops Planning and BALPA to deliver creative, sustainable solutions.
- Support FCSC activity in partnership with delivery teams.
- Act as the focal point for JSS-related activity, supporting pilots with bidding strategy, system understanding and rule interpretation.
- Provide support across teams and take on ad-hoc responsibilities as required.
Qualifications / Experience
- Strong working knowledge and practical experience of Bidline Rules, the MOA and operations manuals.
- Experience working with BALPA or trade union representatives, with proven negotiation and influencing skills.
- Experience operating within a complex operational or aviation environment.
- Strong interpersonal and communication skills (written and verbal).
- Ability to manage multiple priorities and make decisions in time-critical situations.
- Strong problem-solving, analytical and decision-making capability.
- Experience working across operational and service departments within a matrix environment.
- Business acumen, including exposure to cost or budget considerations.
About the Company & Benefits
As the nation’s flag carrier, British Airways connects Britain with the world and the world with Britain. The role offers generous staff travel benefits, including unlimited basic and premium standby tickets on British Airways flights, and up to 30 discounted Hotline fares per year for you, friends and family.
Inclusion & Diversity: British Airways is committed to creating an inclusive place to work. We value diverse representation and strive to create a culture where everyone can be themselves. We welcome applicants from all backgrounds and cultures to join us on our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
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