Lab Product Owner

Responsibilities

• Lead the establishment of a new Lab.
• Create and manage the experience strategy for the new Lloyds Wealth experience.
• Provide direction and vision to product owners.
• Ensure all Product Owners, Customer Journey Managers, Engineering Leads and Senior Integrators understand the priorities.
• Be accountable for Journey Management.
• Work with the Lab Engineering Lead to ensure the Lab has sufficient skills, knowledge and capacity to deliver.
• Be accountable for performance against the Platform and CIO Lab level key results.
• Set the culture for the teams associated with the Lab.
• Drive the culture of “safely go faster” for all the product teams.

Requirements

• Demonstrate a strong understanding of Wealth Management and Advice (minimum 5 years experience)
• 5+ years Product Owner experience
• Leading and being responsible for a backlog where you’ve made priority decisions and have been able to explain these across a variety of changes
• Experience supervising the benefits through realisation across customer, commercial and technology change
• Demonstrable experience of working closely with collaborators up to director level
• Leading all aspects of a delivery team that is multi-location UK and India.
• Experience to plan and run resources and budgets
• Understanding of technology, particularly advice tools, Client Relationship Management (CRM), and digital technology

Hard Skills

• Product Owner
• backlog management
• performance management
• resource planning
• budget management
• customer journey management
• delivery team leadership
• change management
• technology understanding
• advice tools

Soft Skills

• leadership
• communication
• collaboration
• strategic vision
• accountability
• cultural setting
• prioritization
• team management
• stakeholder engagement
• problem-solving

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