Remote ServiceNow Lead Architect — ITIL & Enterprise ITSM

Company: Capita Shared Services Limited
Apply for the Remote ServiceNow Lead Architect — ITIL & Enterprise ITSM
Location: City of Westminster
Job Description:

Capita Shared Services Limited is hiring a ServiceNow Lead Architect for a home-based, fully remote role. You will lead innovative architecture and delivery across the ServiceNow platform, guiding a team of engineers and designers.

You will drive design decisions, ensure ITSM/ITOM alignment with business goals, and explore new technologies to enhance service management. The role supports CMA/CTA training and ongoing professional development.

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Posted: July 11th, 2026