PMUK’s Information Systems department is seeking an experienced Senior Infrastructure & Microsoft 365 Engineer to lead core IT services and enterprise infrastructure. This hands‑on technical leadership role combines deep expertise in Microsoft 365, Azure, security, and infrastructure with responsibility for strategy, governance and service delivery.
WHAT YOU WILL BE DOING
Technical Leadership & Strategy
- Act as the technical lead for infrastructure and Microsoft 365 services
- Define and deliver the infrastructure and modern workplace strategy
- Provide mentorship and escalation support to technical teams
- Ensure systems are secure, resilient, scalable and future‑ready
Microsoft 365 Administration & Governance
- Own and manage the Microsoft 365 tenant (Global Administrator level)
- Administer core services, including:
- Microsoft Entra ID (Azure AD) – identity and access management
- Microsoft Defender Suite – Endpoint, Identity, Office 365, Cloud Apps
- Microsoft Purview – data governance, DLP, retention and eDiscovery
- Implement and maintain security, compliance and governance controls
- Manage Conditional Access, MFA and privileged access strategies
Power Platform & Automation
- Lead development and governance of Power Automate workflows and Power Apps solutions
- Drive adoption of low‑code automation across the business
- Implement standards, controls and scalable automation frameworks
SharePoint & Modern Workplace
- Lead migration from SharePoint on‑premise to SharePoint Online
- Define migration strategies, including content rationalisation and metadata and taxonomy design
- Promote modern collaboration tools, including Microsoft Teams, OneDrive and SharePoint Online
Data Governance & Compliance
- Establish and maintain data governance frameworks
- Implement metadata tagging and classification and data lifecycle and retention policies
- Ensure compliance with GDPR and Data Protection requirements
- Support data audits, DPIAs and data sharing agreements
Infrastructure Ownership & Management
- Network Infrastructure: LAN/WAN, switching, firewalls and connectivity
- Server & Cloud Platforms: Hybrid environments (on‑premise and Azure), virtualization (Hyper‑V)
- End User & Device Management: Microsoft Intune / Endpoint Manager, Autopilot and device lifecycle management
- Telephony & Communications: VoIP and unified communications platforms
- Physical Security Systems: CCTV and access control systems
Cyber Security & Architecture
- Design and enhance enterprise security architecture
- Contribute to Zero Trust strategy and implementation
- Lead improvements across Microsoft Sentinel, Microsoft Defender ecosystem and identity and access controls
- Support security reviews, audits and risk mitigation
Support & Operations
- Provide 3rd line support and escalation
- Oversee system upgrades, patching and maintenance
- Maintain clear and accurate technical documentation
- Ensure successful transition of projects into operational support
Project Delivery & Service Improvement
- Lead full lifecycle delivery: Discovery, Design, Build, Test, Deploy
- Ensure quality, risk management and timely delivery
- Drive standardisation, automation (PowerShell) and continuous service improvement
Leadership & Collaboration
- Act as a visible technical leader across IT and the business
- Mentor and develop team members
- Work closely with stakeholders to align IT with business needs
- Promote knowledge sharing and continuous learning
WHAT WE ARE LOOKING FOR
Essential Requirements
- Degree in Computer Science or a related field (or equivalent experience)
- Proven experience in a senior/lead infrastructure or M365 role
- Strong expertise in Microsoft 365 (including Defender & Purview) and Microsoft Entra ID (Azure AD)
- Hands‑on experience with Power Platform (Power Apps & Power Automate) and SharePoint migrations (on‑prem → online)
- Strong knowledge of hybrid infrastructure (Azure + on‑prem), networking and firewalls, virtualization (Hyper‑V) and endpoint management (Intune)
- Experience implementing data governance and compliance frameworks
- Advanced English (B2 or equivalent) if required for visa application; assessed on a case‑by‑case basis
Desirable Requirements
- PowerShell scripting and automation
- Experience with Microsoft Intune and Autopilot, Azure Virtual Desktop and Microsoft Sentinel
- Knowledge of standards such as ISO 27001 and GDPR / Data Protection frameworks
- Relevant Microsoft certifications (e.g., MS-102, SC-200, SC-400, PL-900)
Personal Attributes
- Strong leadership and decision‑making skills
- Strategic mindset with a hands‑on approach
- Excellent communication and stakeholder engagement
- Highly organised with strong attention to detail
- Proactive, security‑first mentality
- Passion for continuous improvement and emerging technologies
WHAT WE OFFER YOU
- Working Hours: 07:45 – 16:30 Monday – Thursday, 07:45 – 13:30 Friday
- Flexi‑time system
- Company pension contributions of up to 10%
- Early finish on a Friday
- Free parking on site
- Annual leave entitlement of 24 days (+bank holidays), increasing up to 30 (+bank holidays) with service
- Death in service benefit of 4x annual salary
- Enhanced pay for maternity, paternity, bereavement, adoption, surrogacy and sickness
- Employee Assistance Programme
- Long Service Awards
- On‑site canteen
- Exclusive staff sales site for Panasonic products
- Training and development opportunities
- Refer a Friend recruitment scheme
ABOUT US
Panasonic is one of the largest and leading electronic product manufacturers in the world. Our mission is to create the Panasonic business of “tomorrow” by integrating business, technology and creativity to solve global social issues. Learn more about sustainability at Panasonic.Panasonic Manufacturing UK Ltd. (PMUK) was established in Cardiff in 1974 and has prided itself on providing quality products to enhance the lives of our customers. PMUK hosts the Home Appliance Division (HAD), which focuses on the cooking appliance market and is involved in the design, development and production of high‑quality microwave ovens. We operate under Panasonic’s Basic Business Philosophy and Leadership Principles, which guide every employee and may be part of the interview process.
DIVERSITY, EQUITY AND INCLUSION
Fairness and equality are at the core of our organisation. We are committed to creating a safe and inclusive workplace where people feel empowered to bring their whole selves to work. Panasonic is an equal opportunity employer. All qualified applicants will receive consideration for employment with no regard to race, religion, sex, sexual orientation, gender identity or disability.
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