Lead Delivery Manager

Responsibilities

• Accountable for ensuring delivery success, including scope, budget and quality
• Report to Heads of Delivery on a weekly basis the status of quality and risk
• Manage team resourcing to balance successful client delivery, team happiness and Made Tech commercial objectives
• Ensure compliance and accuracy of all critical business processes (time sheeting, invoicing, forecasting, delivery assurance reporting)
• Support hiring activities including interviewing and outreach
• Management of Senior Delivery Managers including performance, progression and satisfaction

Qualifications

• Commercial Awareness: You can articulate project commercial fundamentals (SOWs, Purchase Orders, Gross Profit Margin, forecasting) and display accountability for managing these activities.
• Performance Management: You can quickly and effectively address performance issues, highlighting them to the Head of Delivery and supporting high performers towards successful promotions.
• Risk and Quality Management: You can plan and implement risk management activities including identification, assessment, mitigation, and reporting to key stakeholders.
• Coaching and Consultancy: You can coach teams to successfully deliver projects and articulate the benefits of a wide variety of delivery approaches, including Kanban, Scrum, Scaled Agile, Waterfall, XP, and Design Sprints.
• Trust Building: You can build and maintain trust with your seniors, peers, juniors, and client stakeholders, with feedback to demonstrate this.
• Continuous Improvement: You respond positively to feedback and take corrective action to demonstrate continuous improvement.

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