Credit Controller

Overview

Role: Credit Controller. Location: Manchester. Job Type: Permanent, Full-time. Salary: £28,000 – £30,000 + Bonus. This role involves managing a portfolio of client accounts, taking ownership of cash collection and debtor management, and delivering a high standard of client service. You will play a key role in reducing debtor days and improving cash collection performance, working closely with internal stakeholders across the business.

Responsibilities

• Achieve monthly cash collection targets through proactive and overdue credit control.
• Monitor daily cash receipts to ensure accurate and up-to-date reporting information.
• Liaise with internal colleagues to resolve invoicing and billing queries efficiently.
• Process credit notes once appropriate authorisation has been obtained.
• Deliver excellent client service across all interactions.
• Provide monthly statements to clients.
• Reconcile client accounts covering both billed and unbilled debt, using Excel to highlight outstanding balances and queries requiring resolution.

Qualifications

• Previous Credit Control experience within a large organisation.
• Target-driven with a strong focus on results.
• Ability to work independently while managing competing deadlines.
• High level of attention to detail.
• A flexible and committed team player.
• Strong communication skills, both over the phone and via email.
• Strong Excel skills.

Benefits

• Discretionary bonus scheme.
• 26 days annual leave plus bank holidays.
• Flexible and hybrid working model.
• Ongoing investment in learning and development.
• Colleague health and wellbeing programme.
• Free access to an onsite gym and discounted gym memberships.
• Rooftop bar and social area access.
• Mental health support through free, confidential advice and counselling.
• Access to free wellbeing apps.
• Free onsite parking.

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