Overview of the job
The Integration Lead is responsible for planning and implementing interventions so that the operational processes between the NPS and CRCs and other delivery partners are continuously improved. The role is also responsible for delivering business change partner support to NPS Divisions and Deputy Directors at a regional level as directed by the System Integration Senior Manager.
Summary
The System Integration team will be responsible for ensuring the NPS works as effectively as possible with CRCs and other delivery partners. The role will identify and coordinate delivery to improve effectiveness of operations. In Wales these roles will go further than Probation – they will also include Prison / Probation integration.
Responsibilities, Activities & Duties
The job holder will be required to carry out the following responsibilities, activities and duties:
- Improve and implement effective operational processes between NPS and its partners
- Carry out analysis to improve, and make more effective the operational processes, and relationships, between the NPS and CRC and wider partnership groups of the NPS – for example the CPS, Police, Courts and Prisons
- Support the improvement of handling of critical touch-points in the operational processes between the NPS and CRCs, and between the NPS and wider partnership groups
- Implementing associated change management
- Plan and design the change required to make operational processes between delivery partners as effective as possible
- Coordinate operational input to HQ projects to improve the interfaces between the two organisations and between the NPS and other partnership groups (e.g. CPS)
- Manage the linkages and interdependencies with local change programmes
- Providing information, feedback and advice
- Influencing and persuading
- Chair and participate in meeting using appropriate skills, styles and approaches
- Enhance own performance
- Manage own resources and professional development
- Use information to take critical decisions
- Liaise with staff to receive, collate and analyse information, develop systems and compile reports as necessary
- Develop and utilise data to identify trends and take appropriate action to maintain and enhance performance
- Plan, implement and manage systems for the exchange of sensitive information, data and intelligence
- Manage Diversity and Quality
- Contribute to a culture and systems that promote equality and value diversity
- Implement the diversity policies of the service and collaborate effectively with the Equalities and Diversity Unit
The duties and responsibilities listed above describe the post as it is at present and are not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.
Behaviours
- Changing and Improving
- Working Together
- Making Effective Decisions
- Managing a Quality Service
- Leadership
- Communicating and Influencing
Key competencies
Demonstrate experience of successfully identifying and improving efficiency of an organisation, demonstrate experience of implementing successful change projects, and operational experience of working in a Probation setting.
Technical requirements
NVQ Level 4 or equivalent in a relevant subject (or appropriate practical experience).
Microsoft: Word, Excel, Access, Outlook, and PowerPoint (or equivalent i.e. LotusNotes).
Working Arrangements & Benefits
The MoJ offers hybrid working arrangements where business need allows. This flexible approach blends working from your base location, different MoJ sites and/or from home. Some roles may not be suitable for hybrid working; arrangements will be discussed and agreed with the successful candidate.
Standard full-time working hours are 37 hours per week excluding unpaid breaks. Part-time, flexible and job-sharing working patterns are considered if they meet the demands of the role and business needs.
Benefits include:
- Annual leave of 25 days on appointment, increasing to 30 days after five years’ service, plus public holidays
- National Probation Service covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund
- Access to a wide range of training and development opportunities
- Family-friendly policies such as reduced hours or job sharing, flexible benefits, paid paternity, adoption and maternity leave, and free annual sight tests for computer screen users
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