Non-Financial Returns Lead

Responsibilities

• Provide immediate cover for non-financial Lloyd’s returns work
• Ensure upcoming returns cycles are completed effectively
• Improve, rebuild, and optimize current processes rather than only maintaining them
• Take ownership of non-financial Lloyd’s returns activity
• Review current reporting workflows and identify process improvement opportunities
• Improve fragmented processes and help create a more sustainable operating model
• Use available data sources, including Excel-based inputs and data dumps, to produce required returns accurately
• Bring practical recommendations to the Underwriting Operations Manager on how the team should work differently going forward

Requirements

• Strong experience in non-financial Lloyd’s reporting / Lloyd’s returns
• Experience working in Lloyd’s market operations or a similar insurance-market environment
• Ability to join and contribute without needing foundational training on Lloyd’s
• Experience working in roles that combine operational delivery with process improvement
• Strong data analysis capability
• Comfortable working with imperfect or basic data environments, including Excel data dumps and pivot-table based processes
• Able to work independently and execute parts of the work directly
• Able to identify, challenge, and improve inefficient processes

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