Detention Custody Officer – STHF Swinderby

Short-Term Holding Facility DCO

Salary £28,822 based on 42 hours per week.

Overview

We are looking for respectful, caring, and resilient individuals to join our team. The role requires strong communication and interpersonal skills, a calm and non‑judgemental approach, problem‑solving abilities, and the capacity to stay composed under pressure.

Responsibilities

• Escorting and transporting immigration residents within the UK.
• Driving a small minibus‑sized vehicle and ensuring the safe transportation of those in your care.
• Maintaining high security and safety standards while treating residents with dignity and respect.
• Providing care to immigration residents in a fixed location.
• Working a mix of day and night shifts, covering a 24/7, 365‑day operation.

Qualifications

• UK Citizen with indefinite leave to remain or an EEA Citizen.
• Valid UK passport.
• Resided continuously in the UK for the past three years, with no single absence over three months.
• Passed an Enhanced DBS check, employer referencing (last five years), and Counter‑Terrorist Check (CTC) vetting.
• Full UK manual driving licence with at least 12 months of experience.
• Fewer than seven points on your licence and no driving bans in the last 12 months.
• Must be over 21 years of age.
• Must not be under the influence of any substance that may impair duties, including prescribed medication.
• Will be subject to random drug and alcohol testing.

Benefits

• Paid four‑week training course.
• On‑the‑job mentoring and assessments that lead to an accredited Level 3 Apprenticeship in Detention and Custody.
• Structured shifts with up to one‑year advance scheduling for work‑life balance.
• Career growth opportunities and potential leadership pathways.
• Free parking and uniform.
• Discounts on cinema, online shopping, leisure centres, holidays and health & wellbeing benefits.
• Eligibility for a Blue Light discount card.
• Flexible benefits platform offering extra holiday days, dental treatment, and technology discounts.
• Salary Finance scheme for financial wellbeing support.
• Cycle‑to‑work scheme and life cover up to four times salary.
• Pension contributions, a save‑as‑you‑earn scheme and a corporate matching share plan.
• Recognition programme with monthly cash prizes and an annual top prize.

Application Process

Successful candidates will be invited to an assessment process that includes an interview, capability assessments and full vetting screening.

Equal Opportunity

We are committed to an inclusive and accessible recruitment process. Applicants with disabilities or long‑term conditions are encouraged to inform us so we can provide reasonable adjustments.

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