Field Service Engineer – West Lancashire

Field Service Engineer – Lancaster, Preston, Wigan

Full‑time role. Salary: £29,000 – £36,200 (£4,700 overtime + £2,500 commission). You must live in one of the following postcodes: WN1, WN2, WN3, WN4, WN5, WN6, WN7, WN8, PR1, PR2, PR4, PR5, PR6, PR7, PR25, PR27, FY1, FY2, FY3, FY4, FY5, FY6, FY7, FY8.

What You’ll Do

• Install and maintain broadband, TV, and phone services at customers’ homes.
• Quickly resolve technical issues so customers stay connected.
• Provide exceptional service that leaves customers satisfied.
• Work independently with support from a team.

Who we are

Virgin Media and O2 have joined forces to offer top‑class connectivity, serving over 46 million customers across broadband, mobile, phone, and home services.

The Must Haves

• A UK manual driving licence.
• Confidence working at heights and outdoors in all weather conditions.
• Live in one of the specified postcodes.

The Other Skills We’re Looking For

• Problem‑solving mindset and passion for helping customers.
• A methodical, organised approach to work.
• Calm and adaptable in any situation.

What’s In It For You

• Starting salary £29,000 with potential earnings up to £36,200 on‑target earnings.
• Private medical cover through BUPA, including upgrade options.
• Market‑leading maternity, paternity, neonatal, and carers leave policies.
• 25 days annual leave, UK bank holidays, birthday off. Option to buy/sell up to 5 extra days.
• 4‑day working week: 37.5 hours across 4 days (Monday–Saturday), 7.5‑10 hour shifts.
• Up to 10% employer pension contributions and life insurance.

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