System Engineer

Day 2 Operations & Support

• Provide Day 2 operational support for mission-critical applications and platform services.
• Perform incident investigation, troubleshooting, root cause analysis (RCA), and issue resolution.
• Support production deployment activities, rollback activities, and post-deployment verification.
• Monitor system health, application performance, logs, and operational alerts.
• Work closely with Day 1 support teams, infrastructure teams, software developers, cybersecurity teams, and project stakeholders.
• Support system recovery, disaster recovery (DR), and business continuity activities.
• Participate in standby support and after-office-hour support activities when required.
• Ensure compliance with operational procedures, governance, and security policies.
• Build, maintain, and optimize CI/CD pipelines for
• Source code management and branching strategy
• Code Quality Scanning
• Static Application Security Testing (SAST)
• Software Composition Analysis / Dependency Scanning
• Container Image Vulnerability Scanning
• Automated Build & Packaging
• Containerization of applications
• Automated Testing Integration
• Deployment File Generation
• Release Management & Deployment Automation
• Container & Platform Management
• Deploy, configure, and manage containerized applications using: Docker, Podman, Kubernetes,Support application deployments for:React applications, Node.js applications, Spring Boot applications
• Perform container troubleshooting, performance tuning, and resource optimization.
• Support Kubernetes cluster operations, deployment configurations, secrets management, ingress configuration, and scaling activities.

CEI: R1988671

EA License: 14C7275

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