Overview
At Zopa, Engineering Managers shape how our people grow, leading teams of engineers working on products used by millions of customers. You will help raise the bar for how we deliver, not just what we ship. This is a role for someone who enjoys taking ownership and making things better. You will work closely with Product and other partners to plan ahead, navigate trade-offs and tackle challenges early. Engineering Managers at Zopa drive change beyond formal authority by building coalitions, shaping thinking across functions, and using insight and influence to move the organisation forward. When things are ambiguous, you bring clarity by making decisions, setting priorities, and helping teams move together. We are looking for Engineering Managers who don’t wait to be told where the problems are. You will use customer feedback and service data to spot opportunities, improve quality and reliability, and help your team deliver confidently through complexity.
Team and context
The team is growing across several product-engineering tribes at Zopa, including Current Account, Product Enablement and Operational Efficiency. Each team works on different problems, but they are united by ownership, collaboration and thoughtful challenge. You’ll join a supportive community of Engineering Managers who care deeply about people, impact and continuous improvement.
Responsibilities
- Own outcomes by looking for problems to solve, not just tasks to complete, and lead through uncertainty.
- Be self-driven and proactive, working with minimal direction while helping others find clarity and focus.
- Bring strong opinions, are able to influence decisions, and stand your ground when needed while staying open to learning and changing your mind.
- Learn quickly from mistakes and reflect openly on what didn’t work to improve next time.
- Care deeply about people and provide support for engineers’ development, performance and progression.
- Maintain a strong technical bar, having helped build, run and improve production systems, and treat quality as a first-class concern across the SDLC.
- Communicate clearly and empathetically with engineers, product partners and stakeholders, explaining not just what you’re doing, but why.
Qualifications
- Proven experience as an Engineering Manager or in a similar leadership role guiding engineering teams.
- Track record of delivering complex software products with a focus on quality, reliability and scalability.
- Strong people leadership skills including coaching, performance development and progression for engineers.
- Ability to make decisions in ambiguity and to set priorities that align with business goals.
- Excellent cross-functional collaboration and stakeholder management.
About Zopa
We started our journey in 2005 with the first peer-to-peer lending company. In 2020 we launched Zopa Bank, a bank that listens to customers and aims to redefine how banking feels. Our vision is to empower everyone to aim high, every day, and move finance forward. We are proud of our achievements and have been named among the UK’s Most Loved Workplaces.
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