Shift Production Manager

Overview

We are currently recruiting for a Shift Production Manager to join our Ardwick traincare facility in Manchester. In this role you will be responsible for the day-to-day delivery of the Train Service Agreement to our customer, planning and resourcing a team of skilled Supervisors and Technicians to ensure the on-time completion of maintenance activities on the rolling stock. You will also be responsible for the management of defects to ensure a robust and reliable operational service is provided. This role requires shift work including both days and nights.

Responsibilities

• Plan and manage all resources including people, plant, material, tools and third-party services to meet the operational requirements
• Develop and execute production plan to meet business targets, keeping deferred work to a minimum
• Ensure all maintenance activity is undertaken in accordance with the relevant maintenance instruction and Group Standards
• Ensure optimum shift coverage minimising downtime, complaints, or delay to our customers
• Ensure any extraordinary circumstances or any complex work is built into the plan
• Actively encourage identification and implementation of continuous improvement activities
• Customer Service
• Develop good relationships with customers by ensuring consistent delivery of targets and escalations are dealt with promptly
• Manage day to day operations in line with agreed KPIs
• Ensure short-range budget objectives are met and identify criteria for monitoring progress and measuring success

Qualifications

• Management or supervisory experience in a technical position
• Technical knowledge of Rolling Stock maintenance procedures/practices
• Engineering ONC or equivalent qualification or experience
• Good knowledge of IT systems/software
• Excellent communication skills both written and oral
• Strong organization/planning skills
• Knowledge of continuous improvement techniques
• Good understanding of Health, Safety and environment legislation/procedures
• Basic understanding of project management principles
• Contract/Commercial knowledge

You’ll benefit from

• Competitive salary
• Company bonus
• Holiday allowance and pension
• Flexible benefits scheme where you can tailor your benefits package to suit you

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