SMT is a leading full-service distribution company specializing in machinery and trucks. Our focus is on providing equipment for the construction, material handling, recycling, and transport industry. Launched in 2010, we have already obtained a significant heritage that dates back to 1946. Our mix of agility and international experience gives us the advantage of a synergetic environment. We are active in large parts of Africa, Belgium & Luxembourg, Great Britain, the Netherlands, and in US.
Job Title: Specialist Engineer
Location: Birmingham (Brownhills Depot)
Contract: Full-time, permanent
About the Role
We are seeking a Specialist Engineer to join our Brownhills depot, supporting operations across the Birmingham area. This is a key technical role focused on providing high-level expertise, supporting both customers and internal teams, and ensuring the efficient operation and maintenance of Volvo construction equipment.
This role plays a critical part in driving technical excellence across the business. You will act as a subject matter expert, supporting complex diagnostics, improving service delivery, and sharing knowledge across teams to enhance overall performance and customer satisfaction.
Key Responsibilities
- Act as the primary point of contact for technical queries relating to Volvo construction equipment
- Provide expert guidance to ensure optimal machine performance and compliance with safety standards
- Carry out advanced diagnostics and troubleshooting across mechanical, hydraulic, and electrical systems
- Deliver technical training and presentations to internal teams and customers
- Support the development and implementation of new processes and tools to improve service efficiency
- Monitor equipment performance, providing insight and recommendations for improvements
- Work cross-functionally to ensure seamless service delivery and a high level of customer satisfaction
- Stay up to date with product developments, systems, and industry standards
Qualifications
You are a highly experienced engineer with strong technical expertise and a passion for problem‑solving. You enjoy sharing knowledge, supporting others, and playing a key role in improving service standards while maintaining a strong focus on quality, safety, and customer satisfaction.
- Formal engineering qualification (mechanical, electrical, automotive or similar)
- Extensive experience in the maintenance and repair of heavy construction equipment, ideally Volvo
- Strong diagnostic capability with in‑depth knowledge of hydraulics and electrical systems
- Confident communicator, able to engage effectively with both customers and internal stakeholders
- Proactive problem‑solver with a continuous improvement mindset
- Able to work independently and collaboratively within a team environment
- Full UK driving licence
Desirable
- Advanced knowledge of Volvo systems and technologies
Additional Skills
- Strong IT literacy and confidence using technical systems and reporting tools
- High attention to detail with a focus on quality and accuracy
Benefits
Health & Wellbeing:
- Health Cash Plan (including prescriptions, dental, optical, physio and more)
- Free Physio Access (remote support)
- 24/7 Private GP Service
- Additional health and wellbeing support
Life Outside of Work:
- Enhanced Sick Pay
- Enhanced Family Leave (maternity, paternity, adoption)
- IVF Support
- Retirement Support including phased retirement options
Financial Extras:
- Company pension with up to 5% matched contribution
- Car leasing schemes (Tusker / Octopus)
- Cycle to Work scheme
- Retail discounts platform
Team & Culture:
- Refer‑a‑friend bonus
- Long service awards from 3 years
- Paid volunteering day
- Christmas shutdown (included in holiday allowance)
- Employee Council, Social Committee, and recognition through our Caring, Daring, Sharing awards
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