Overview
The Security Systems Service Engineer (Bristol) maintains, services, and repairs a range of CCTV, intruder, and access control systems. This full-time role offers a salary between £38,000 and £43,000 plus overtime and callout allowances. The role requires professional engineering expertise to diagnose faults and perform root-cause analysis under deadline pressure, while delivering excellent customer service.
Responsibilities
- Provide technical expertise in fault finding and repairs of PC/Network-based and analogue security systems, with knowledge of high-end software packages.
- Support a range of CCTV systems from small setups to large multi-site installations with PC-based Digital Recorders.
- Understand fibre optic transmission systems, LAN/WAN networks, and radio telemetry to effectively remedy faults.
- Liaise with higher-grade engineers where required.
- Provide emergency solutions out of hours as specified on the departmental rota.
- Collaborate with all parts of the business to ensure the scope of works is delivered in line with customer expectations.
- Participate in team meetings and contribute to the business activities.
- Pursue personal development and participate in performance reviews and development plans.
- Maintain up-to-date technical knowledge through internal and external training.
- Operate according to business-specific applications and processes (e.g., order submission, stock control, timesheet submission, job closing).
- Travel between sites during the working day.
Qualifications and Skills
- NVQ 3 in Electronic Security or equivalent proven experience.
- Knowledge of Access control, CCTV, Intercom, and Intruder systems.
- Knowledge of Windows operating systems and Microsoft OS.
- Knowledge of digital electronics principles and systems.
- Health and Safety awareness relevant to security systems.
- Working knowledge of TCP/IP and other network fundamentals.
Benefits and Conditions
Overtime and contractual call-out arrangements apply. Basic pay range: £32,000–£40,000 (subject to experience and training credentials). Standard hours: 40 per week. Optional overtime on certain days as applicable under regulations. Contact details and application information are not included here to maintain job description focus.
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