Field Service Engineer – East Lancs

Company: Virgin Media O2
Apply for the Field Service Engineer – East Lancs
Location: Bolton
Job Description:

Job Title

Field Service Engineer – delivering top‑notch broadband, TV and phone services to customers across Bolton, Oldham and Stockport.

Location

Bolton, Oldham, Stockport

Job Family

Technicians & Engineers

Job Type

Full Time

Posted Date

07-Jul-2026

Salary

£29,000 – £36,200 (O/T £4,700 + Commission £2,500)

Eligibility

You must live in one of the following postcodes: OL1, OL2, OL4, OL5, OL6, OL7, OL8, OL9, OL10, OL11, OL12, OL15, OL16, BL0, BL1, BL2, BL3, BL4, BL5, BL6, BL7, BL8, BL9, SK14, SK15, SK16, M24, M25, M26, M28, M29, M34, M38, M43, M45, M46.

What You’ll Do

  • Install and maintain broadband, TV, and phone services at customers’ homes.
  • Resolve technical issues quickly, ensuring connectivity.
  • Provide exceptional customer service that leaves clients satisfied.
  • Work independently with support from a team.

Requirements

  • A UK manual driving licence.
  • Confidence working at heights and outdoors in all weather conditions.
  • Live in one of the specified postcodes.

Skills & Attributes

  • A problem‑solving mindset and passion for helping customers.
  • A methodical, organized approach to work.
  • The ability to remain composed and adapt to any situation.

Benefits

  • A starting salary of £29,000 with potential earnings up to £36,200 (OT + commission).
  • Private medical cover through BUPA, a healthcare plan and critical illness insurance.
  • Market‑leading maternity, paternity, neonatal and carers leave policies.
  • 25 days of annual leave, UK bank holidays and your birthday off; option to buy or sell up to 5 extra days.
  • A 4‑day working week – 37.5 hours across 4 days (Mon‑Sat), shift ranges 7.5–10 hrs.
  • Up to 10% employer pension contributions and life insurance.

Next Steps

  1. Complete our quick online application and video assessment.
  2. If successful, chat with a recruiter.
  3. Attend an interview with a manager.

We’re committed to making our hiring process accessible to everyone. If you need any adjustments, just let us know – we’re happy to help.

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Posted: July 11th, 2026