Remote-Eligible Appeals & Correspondence Officer

Islington Council is seeking a Correspondence Officer for the Notice Processing Team. The role is based in Manchester (Ashton-under-Lyne) but London-based applicants may be offered the role, with inner-London weighting in the salary and the option to work from home on some days.

The successful candidate will investigate appeals against parking tickets, decide in line with policy, and respond to enquiries with a customer‑focused approach, handling high volumes of correspondence and collaborating

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