Detention Custody Officer

Company: Mitie Group plc.
Apply for the Detention Custody Officer
Location: Kidlington
Job Description:

Overview

Detention Custody Officer – Campsfield Immigration Removal Centre (IRC)

Salary: £31,500 plus free Mitie shares, with potential to earn more via overtime. 40 hours per week. Rolling shift pattern including a mix of short and long days and night shifts. This role involves safeguarding residents, delivering custody services, welfare, regime and recreational activity.

Responsibilities

  • Care for residents entrusted to the centre, maintaining high standards of safety, security, dignified care, and respect.
  • Encourage and support residents to engage in recreational activities, arts, crafts and other opportunities for cultural expression.
  • Carry out shift audits, administration, counts and searches of residents, and report accurately and promptly on our systems.
  • Ensure safe accommodation and detention of residents to prevent harm.
  • Identify and support residents exhibiting deterioration in physical or mental health and wellbeing.

What we are looking for

  • Demands emotional intelligence, patience, resilience and professionalism.
  • Good communication skills and ability to work as part of a team.
  • Ability to resolve conflicts or intervene to prevent harm to residents or others.
  • Part-time applications are welcome and will be considered.

Requirements

  • Security clearance and enhanced background checks are required: eligibility as a British citizen, EU citizen with settled status, or someone with Indefinite Leave to Remain (ILR).
  • Background checks will cover bankruptcy history, CCJs, social media activity and criminal convictions.
  • Must have resided in the UK for the past three years with limited significant time abroad.
  • Must pass a basic Maths and English test and a mobility test.
  • Due to safety-critical nature, employees must not be under the influence of substances that impair performance (including certain medications). THC-based prescriptions are considered due to limited evidence of safety levels.
  • If currently prescribed medication that may affect safety-critical tasks, discuss during recruitment.
  • We are committed to reasonable adjustments under the Equality Act 2010.
  • Random drug and alcohol testing is a condition of employment.

Notes: This role description reiterates security and background checks, eligibility requirements and testing requirements. All offers are subject to security clearance and enhanced background checks.

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Posted: July 11th, 2026