Overview
Work Area Manager (Night Shift) – Salary starting from £36,353 plus up to £906.12 per month shift allowance, 10% bonus potential, 25 days annual leave and generous pension. Full time Permanent. Edinburgh MC, EH11 4YY.
As a Work Area Manager, you will work in the busy Edinburgh Mail Centre and be responsible for managing operations in a specified area.
Responsibilities
- Lead a dedicated team of up to 49 full and part-time employees, conduct regular one-to-one and team meetings, and review the area’s performance and plans daily.
- Champion health and safety initiatives, increase efficiency, and identify areas for improvement.
- Support the Shift Manager by providing a high-quality service to customers and ensuring operational targets are met.
- Manage your team’s sick absence, attendance, training and development, and participate in the programme of continuous improvement.
Skills and qualifications
- Flexible, able to work under pressure with excellent leadership and communication skills.
- Evidence on your CV of the following focus areas:
- Leadership Focus: Ensures basics are right, adopts a one-company approach, creates positive energy, implements strategy, recognises outstanding performers, and communicates to engage both heart and mind.
- People Focus: Values diversity and inclusion, delegates, coaches, empowers, gives feedback, develops talent, collaborates, understands others’ needs and perspectives, and recognises achievements.
- Resilience Focus: Approachable, reassures others, adapts to new challenges, communicates regularly, handles ambiguity, remains positive under pressure.
- Achievement Focus: Drives standards of excellence, asks questions, shares learning, provides guidance, builds confident teams through coaching, ensures accountability, uses resources to deliver, keeps promises, and is trusted.
- Improvement Focus: Drives transformation, reduces costs, embraces innovative practices, makes informed decisions, identifies improvements across areas, implements new processes to meet customer needs.
- Customer centric Focus: Fosters a customer-first culture, improves the customer experience, keeps the customer at the heart of decisions, monitors customer service goals, promotes changes that enhance end-to-end experience.
Shift pattern
Monday to Friday, 12:00am – 8:12am. Flexibility required to meet unit needs.
Application process
If you are interested in applying, please complete your application online and submit your current CV.
Assessment
The assessment is designed to showcase your suitability for management positions within Royal Mail. You will take part in a capability-based interview and a short management scenario exercise on the day.
Trust is the foundation of Royal Mail. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance.
Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals and actively encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.
We are committed to an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.
For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/
Closing date
Tuesday 21st July 2026. Please note this advert may close early if the appropriate number of applications has been reached.
Job reference number 339372
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