Detention Custody Officer – Gatwick AP

Company: Mitie Cleaning & Hygiene Services
Apply for the Detention Custody Officer – Gatwick AP
Location: Crawley
Job Description:

Detainee Custody Officer – Gatwick DCO Airport Based

Salary £32,635.00 based on 42 hours per week.

Overview

As a Detention Custody Officer, you will be responsible for the safety, welfare, and security of detained immigration residents, ensuring compliance with immigration procedures and maintaining a professional, respectful environment.

Who We’re Looking For

  • Strong communication and interpersonal skills
  • A calm and non‑judgemental approach
  • Great problem‑solving abilities
  • The ability to stay composed under pressure

What You’ll Be Doing

In‑Country Escorting DCO – Vehicle Base

  • Escort and transport immigration residents within the UK.
  • Drive a small minibus‑sized vehicle, ensuring safe transportation of those in your care.
  • Maintain high security and safety standards while treating residents with dignity and respect.

In‑Country Escorting DCO – Gatwick Airport

  • Provide care to immigration residents in a fixed location.
  • Maintain high security and safety standards while treating residents with dignity and respect.

Work a mix of day and night shifts, covering a 24/7, 365‑day operation.

No Prior Experience Required

Full training and support will be provided. If you have experience handling challenging situations or working with people in distress, that would be a plus.

Training: 4‑week paid training course, followed by 13 months of on‑the‑job mentoring and assessments, leading to an accredited Level 3 Apprenticeship in Detention and Custody.

Benefits

  • Structured shifts with up to one year advance planning.
  • Career growth opportunities from Level 3 Apprenticeship towards leadership roles.
  • Free parking and uniform.
  • Paid training course.
  • Access to online GP services.
  • Holiday allowance with option to purchase extra days.
  • Pension and life assurance.
  • Reward & Recognition scheme.
  • Discounts on cinema, online shopping, leisure centre memberships, holidays, health & wellbeing benefits.
  • Blue‑Light discount card available for DCOs.

Essential Requirements

  • UK Citizen, Commonwealth Citizen with indefinite leave to remain (not through marriage), or an EEA Citizen.
  • Valid UK passport (expired visas in out‑of‑date passports cannot be accepted).
  • Lived in the UK continuously for the past 3 years, with no single absence over 3 months.
  • Passed an Enhanced DBS check, employer referencing (last 5 years), and Counter‑Terrorist Check (CTC) vetting.
  • Full UK manual driving licence (at least 12 months of experience).
  • Fewer than 7 points on your licence and no driving bans in the last 12 months.
  • Over 21 years of age.

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Posted: July 11th, 2026