Overview
Our Waste Services Team delivers essential services our residents rely on daily, including the collection, treatment, recycling and safe disposal of household waste. The team provides domestic, recycling and garden waste collections to more than 126,000 households across the city, completing over 9 million collections each year and processing more than 100,000 tonnes of waste annually. We are committed to high-quality, safe and customer-focused services, and to environmental initiatives that improve sustainability, reduce contamination and enhance efficiency.
Values
In line with our One Coventry Values, we strive to be an inclusive organisation that encourages diversity. We welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to help ensure equity and respect in our services.
- Open and fair: We are fair, open, and transparent.
- Nurture and develop: We help and encourage everyone to be their best and do their best.
- Engage and empower: We talk and listen to others, working together as one.
- Create and innovate: We embrace new ways of working to continuously improve.
- Own and be accountable: We work together to deliver the best services for our residents.
- Value and respect: We put diversity and inclusion at the heart of all we do.
Role: Supervising Team Leader
Coventry City Council are looking for proactive and motivated Supervising Team Leaders to join our Street Pride and Fleet Management service. This is a key operational role where you will lead and supervise frontline teams to deliver high-quality waste and environmental services across the city. Working closely with the Waste & Recycling Manager, you will ensure services are delivered safely, efficiently, and in line with customer expectations and service standards.
Responsibilities
- Oversee the day-to-day deployment of staff, vehicles and resources; ensure operational priorities are met and services are completed on time and within budget.
- Monitor performance, maintain high health and safety standards, support employee development, and manage attendance, wellbeing and conduct matters.
- Drive continuous improvement, promote a customer-focused culture, and participate in service planning and innovation.
- Deputise for the Operational Manager when required.
- Work from Whitley Depot, with potential duties at other locations across the city; participate in a rota covering 1 in 7 Saturdays.
- Be willing to obtain an HGV Class 2 licence within 12 months if not already held.
Requirements
- Experience of supervising operational teams in fast-paced environments; strong organisational and communication skills.
- Ability to motivate, support and develop staff while maintaining high standards of performance and customer service.
- Experience in managing competing priorities, solving problems, and making decisions to ensure service continuity.
- Experience supervising teams, planning and organising workloads; customer-focused operational service delivery.
- Strong interpersonal, verbal and written communication skills; ability to monitor performance and manage resources to meet targets.
- Experience handling employee matters such as attendance, performance and conduct issues.
- Good ICT skills (Microsoft Office and other operational systems) and knowledge of health and safety responsibilities.
- Understanding of effective people management practices, including recruitment, training and development.
- A full current driving licence.
- Formal supervisory training or relevant qualifications and experience in waste management, environmental services, fleet operations, or similar frontline service environments are desirable.
Additional information
- Right to work in the UK required; sponsorship is not offered for this role.
- All candidates should be prepared to engage with accessibility and support options as needed.
About Coventry
Coventry has a proud, innovative and creative spirit with a strong focus on tackling problems and delivering positive social change. The city is committed to excellence and diversity, with around 5,100 staff from varied backgrounds focused on serving residents and enabling better services. A rewards and benefits package is available; for details visit the Coventry jobs page.
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