Customer Experience Specialist — Fast-Paced Support & Solutions

TJCOM in Poole is seeking a Customer Experience Associate to join a busy customer service team. You will be the first point of contact for customers, resolving queries and building strong relationships in a fast-paced office.

The role requires clear communication, CRM proficiency, and the ability to manage orders, deliveries, and returns. You will collaborate with internal teams to ensure an outstanding customer experience and accurate records.

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