Overview
Operationally manage and monitor specific Aerospace, Defense and Freight Management accounts.
Responsibilities
- Operationally manage and monitor specific Aerospace, Defense and Freight Management accounts.
- Support, monitor and assure operational excellence for specific Aerospace key accounts with a focus on event availability, order due alerts, customer-defined KPI’s, overall data quality, EDI compliance, and related operational metrics.
- Develop and deliver strategic account plans aligned to both customer goals and DSV objectives.
- Identify additional revenue opportunities to increase DSV’s share of wallet.
- Build and maintain strong relationships with decision-makers and influencers.
Qualifications
- Proven background in a client-facing management role within Aerospace/Defense/Freight or a related sector
- Excellent communication, interpersonal, leadership, and conflict resolution skills.
- Strong analytical ability with experience in root cause analysis, continuous improvement, Lean/Six Sigma, and account development strategies.
- Proficient in English and skilled in MS Office 365 (Word, Excel, PowerPoint).
- A collaborative team player able to work effectively across functions, cultures, and geographies.
- Highly organised, structured, and confident in decision making, presentations, and working with deadlines.
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