Client Growth Manager

Responsibilities

• Build and maintain strong relationships with key letting agent partners
• Ensure agents fully understand the commercial value of our free advertising
• Drive revenue growth by embedding operational best practices within client teams
• Monitor client performance data, identify trends, and proactively address gaps
• Understand and influence the full B2B2C journey
• Deliver regular performance reports and insights to clients
• Collaborate with business development and support teams to onboard new clients

Requirements

• Background in account management or similar client-facing roles
• Experience enabling revenue growth through process alignment and behavioural change within client organisations
• Proven ability to influence reselling behaviours and embed operational practices in B2B2C environments
• Strong commercial acumen with a track record of driving revenue growth through client engagement
• Excellent communication and influencing skills
• Highly organised and data-driven
• Comfortable working in a fast-paced, field-based role with regular travel
• Must be based in London with a suitable home working setup
• Comfortable with frequent driving and holds a full, valid UK driving licence
• Proficiency in Microsoft Office; experience with Salesforce CRM is a plus (training provided)

ATS Optimization Keywords

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Hard Skills

• account management
• revenue growth
• process alignment
• behavioural change
• B2B2C
• data analysis
• performance reporting
• client engagement
• Microsoft Office
• Salesforce CRM

Soft Skills

• communication skills
• influencing skills
• organisational skills
• data-driven
• relationship building
• collaboration
• adaptability
• commercial acumen
• problem-solving
• time management

Certifications & Qualifications

• full UK driving licence

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