Receptionist / HR Administrator

Company: Norbrook
Apply for the Receptionist / HR Administrator
Location: Newry
Job Description:

Job ref: RHR070726Job type: PermanentLocation: NewryClosing date: Tuesday 21 Jul 2026 16:00

We are seeking a professional, organised, and customer-focused Receptionist / HR Administrator to join our HR team. This varied role combines front-of-house responsibilities with HR and administrative support, making it ideal for someone who enjoys working with people and thrives in a busy environment.

As the first point of contact for visitors and callers, you will provide a welcoming reception service while supporting the HR team with a broad range of administrative duties. You will help ensure accurate records, effective communication, and the smooth day-to-day operation of HR processes.

Key Responsibilities

Reception & Front of House

  • Deliver a professional and friendly reception service, welcoming visitors and notifying employees of their arrival.
  • Answer and direct incoming telephone calls and respond to general enquiries.
  • Manage incoming and outgoing mail, courier deliveries, and parcels.
  • Provide excellent customer service to employees, visitors, and external contacts.
  • Maintain a tidy and professional reception area.

HR Administration

  • Maintain accurate employee records and update HR systems.
  • Prepare employee documentation, including correspondence and job descriptions.
  • Support employee onboarding and offboarding administration.
  • Maintain and archive HR records in line with company procedures and data protection requirements.
  • Support the maintenance of HR procedures and documentation.

Administrative Support

  • Provide administrative support to the HR team.
  • Assist with purchase order processing and departmental administration.
  • Maintain office supplies.
  • Produce routine reports and update HR systems to ensure data accuracy.
  • Support annual leave and employee benefits administration.
  • Coordinate appointments and respond to HR enquiries.
  • Assist with maintaining employee communications and internal information platforms.
  • Undertake other duties as required.

About YouYou will be a confident, approachable individual with excellent organisational skills and a commitment to customer service. You will be comfortable managing multiple priorities, maintaining confidentiality, and working accurately in a fast-paced environment.

Essential Criteria

  • Qualifications & Experience
  • GCSEs (or equivalent), including English and Mathematics.
  • Previous experience in a receptionist, administrative, or HR support role.
  • Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and Teams.
  • Experience handling confidential information with discretion.
  • Experience maintaining accurate records across multiple systems.

Skills & Attributes

  • Excellent communication and interpersonal skills.
  • Professional, friendly, and customer-focused approach.
  • Strong organisational and time management skills with the ability to prioritise workloads.
  • High level of accuracy and attention to detail.
  • Ability to work independently and as part of a team.
  • Strong telephone and customer service skills.
  • Ability to maintain confidentiality and comply with data protection requirements.
  • Positive, proactive attitude with a willingness to learn and support colleagues.

Desirable Criteria

  • Previous experience within an HR or People function.
  • Experience using HR information systems or employee self-service platforms.
  • Experience supporting purchase order or procurement processes.
  • Knowledge of HR administration and document retention practices.

Benefits:

  • Free Life Assurance
  • Company Pension – salary sacrifice scheme
  • Healthcare cash plan
  • 32 days annual leave
  • Wedding Leave
  • Company Sick Pay
  • Company Maternity / Paternity
  • Paid bereavement leave
  • Cycle to Work Scheme
  • Tech Purchase Scheme
  • Employee Savings scheme
  • Employee well-being initiatives
  • Employee Assistance Programme
  • On-site free parking
  • Subsidised Canteen Facilities
  • Employee Perks scheme
  • Employee Recognition scheme
  • Career development opportunities

To Apply Please forward your CV via the APPLY Now button below.

WHJS1_NI

Posted: July 11th, 2026