Overview
A Pharmacy Services Assistant apprenticeship develops the skills to support the safe supply of medicines, manage stock, assist customers, maintain records, and work as part of a pharmacy team while gaining practical experience and a recognised qualification.
About the Employer
Pharmacy at Spring Gardens is a busy community pharmacy located alongside Spring Gardens Medical Practice in the heart of Worcester. We are committed to providing high-quality NHS and private pharmacy services, supporting the health and wellbeing of our local community. Our experienced and friendly team offers a wide range of services, including prescription dispensing, Pharmacy First, vaccinations, contraception services, blood pressure checks, and healthy living advice. We are passionate about developing future pharmacy professionals and provide a supportive environment where apprentices can gain valuable hands-on experience, build confidence, and develop the skills needed for a successful career in pharmacy.
What You’ll Do
Pharmacy Services Assistant Apprentice. This role offers the opportunity to gain a nationally recognised qualification while developing practical skills in a busy pharmacy environment.
- Assist with the safe preparation and dispensing of prescriptions under the supervision of a pharmacist
- Provide excellent customer service and support patients with general enquiries
- Receive, check, store, and manage pharmaceutical stock and deliveries
- Maintain accurate records and ensure patient confidentiality is upheld
- Keep the pharmacy clean, organised, and compliant with health and safety procedures
- Support the pharmacy team with daily administrative and operational tasks
- Learn about medicines, pharmacy procedures, and relevant legislation as part of the apprenticeship programme
Person Specification
- Friendly, reliable, and eager to learn
- Good communication and organisational skills
- Able to work effectively as part of a team
- Committed to completing the apprenticeship qualification
- A keen interest in healthcare and helping others
Training Outcome
On successful completion, apprentices can progress to a qualified Pharmacy Assistant role, undertake a Level 3 Pharmacy Technician apprenticeship, or pursue further training in healthcare. The skills gained also provide opportunities to progress into supervisory or specialist pharmacy roles.
Skills Required
- Communication skills
- Attention to detail
- Customer care skills
- Logical thinking
- Team working
- Initiative
- Non-judgemental
- Patience
Qualifications
- GCSE Maths and English (minimum grade 4)
Course Information
- Course: Pharmacy services assistant (level 2)
- Level: 2
- Route: Health and science
- Apprenticeship Level: Intermediate
Working Arrangements
- Working Week: Opening hours 8:30 am – 6:00 pm Monday – Friday, 9:00 am – 1:00 pm Saturday
- You will work a minimum of 30 hours
- Expected Duration: 1 Year
- Training Provider: HALESOWEN COLLEGE
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