The Patient Pathway Support role provides high-quality administrative support to ensure efficient coordination of patient pathways and the smooth running of outpatient clinics.
Working closely with Patient Pathway Coordinators, consultants, and clinical teams, the role involves preparing and tracking patient records, maintaining accurate electronic records using the Patient Administration System (PAS), filing clinical documentation, and ensuring confidentiality and data quality standards are met. Responsibilities also include clinical audio typing of letters, operation notes, and discharge summaries, responding to patient and staff enquiries, and supporting clinic administration to meet service deadlines.
Responsibilities
- Prepare and track patient records
- Maintain accurate electronic records using the Patient Administration System (PAS)
- File clinical documentation
- Ensure confidentiality and data quality standards
- Audio‑type letters, operation notes, and discharge summaries
- Respond to patient and staff enquiries
- Support clinic administration to meet service deadlines
Qualifications
- Excellent organisational, communication, and keyboard skills
- Ability to prioritise workloads and work accurately under pressure
- Collaborative with multidisciplinary teams to deliver safe, efficient, patient‑centred care
To understand the role in more detail, please refer to the attached job description and person specification.
Visa Sponsorship
Not all roles are eligible for visa sponsorship. Please refer to the shortage occupation list on GOV.UK. For further details or informal visits, contact Emmajane Mussett (emma.mussett@nhs.net, 07917 155443) or Claire Vincent (claire.vincent18@nhs.net).
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