Security Support Officer

Better places, thriving communities.

Security Support Officer

Location: Atherstone, Nuneaton, Hinckley, Tamworth & Ashby-de-la-Zouch (Multi-site role)

Pay Rate: £12.71

Job Type: Full-time | Permanent | Flexible shifts (days, nights, weekends)

Join Mitie Security – Build a Career That Moves With You.

Are you a professional and flexible Security Officer looking for a varied and rewarding role? Mitie Security is recruiting a Security Support Officer to provide cover across multiple client sites in the Midlands.

What You’ll Be Doing

• Providing security cover across a variety of sites including retail, corporate, and industrial locations
• Conducting regular internal and external patrols to ensure site safety
• Monitoring CCTV systems in line with legal and company procedures
• Managing access control, including issuing passes and verifying identification
• Greeting visitors, contractors, and staff in a professional manner
• Responding to alarms, incidents, and emergencies quickly and effectively
• Writing clear and accurate incident and shift reports
• Escalating issues to supervisors, clients, or emergency services when required
• Locking and unlocking buildings and securing premises
• Performing key holding and alarm response duties (where required)
• Supporting health & safety compliance and reporting hazards
• Carrying out bag searches and vehicle checks (where applicable)
• Assisting with crowd management and conflict resolution
• Acting as a visible deterrent to theft, anti-social behaviour, and security breaches
• Supporting front-of-house and reception duties when needed
• Working both independently and as part of a wider security team
• Representing Mitie and our clients in a positive and professional manner

What We’re Looking For

• A valid SIA Licence (Security Guarding or Door Supervisor) – essential
• A flexible and reliable approach to work
• Full UK driving licence and access to a vehicle – strongly preferred
• Strong communication and interpersonal skills
• Ability to remain calm under pressure and handle challenging situations
• Good observational and problem-solving skills
• A professional, confident, and customer-focused attitude
• Willingness to travel between sites as required
• Basic IT skills (incident reporting, emails, systems use)
• Competitive pay with regular overtime available
• Flexible shift patterns to suit your lifestyle
• Opportunity to work across a variety of sites and industries
• Ongoing training and upskilling opportunities
• Clear career progression within Mitie Security
• Supportive and inclusive team environment
• Access to employee benefits and wellbeing support
• Uniform and full training provided

Ideal Candidate Profile

• Adaptable and enjoys working in different locations
• Reliable with excellent timekeeping
• Professional and well-presented at all times
• Confident dealing with members of the public
• Proactive with a strong sense of responsibility
• Committed to delivering high standards of service

Mitie is an equal opportunities employer and welcomes applications from all backgrounds.

#J-18808-Ljbffr…