Barclays Bank Plc in Manchester is hiring a Specialist Customer Care Advisor within the Customer Due Diligence or Business Onboarding team to deliver exceptional service to Business Banking customers, resolve complex cases and tailor solutions.
You will handle multi-channel inquiries, collaborate with internal teams, lead process improvements, and present performance reports to senior stakeholders. The role requires telephony-based service experience and a proactive approach to risk and controls.
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