Commercial Assistant

Annual salary: up to £35,105 per annum. Commercial Assistant – Ilford, Full Time, Permanent.

Responsibilities

• Assist the Commercial & General Manager with commercial control and reporting on high‑standard commercial activities for housing properties.
• Ensure accuracy of work‑order pricing through review and quality checking, including sub‑contractor data submissions, to enable invoicing and maximise cash collection.
• Coordinate with sub‑contractors to resolve queries or disputes and report pricing discrepancies or trends to the Commercial Manager.
• Monitor overheads and cost control across the contract, covering vehicles, equipment, tools, stock, and petty cash.
• Provide coding advice to the Planning Team to ensure jobs are raised or varied correctly.
• Collaborate with team members to deliver a commercially competent service to users and clients, meeting performance standards and contractual targets.
• Maintain a professional customer experience, upholding appearance, company ID, health & safety, and asset condition in line with company policies.
• Support additional commercial tasks as required and attend company and client meetings and training sessions.

Role Criteria

• Experience in a commercial environment.
• Experience within the Social Housing sector.
• Ability to work to deadlines in a busy office environment.
• IT literate with good computerised system skills.
• Good time management, planning and organisational skills.
• Strong written, verbal, questioning and interpersonal skills.
• Customer‑experience ethos.

Benefits

• 25 days annual leave plus bank holidays.
• Annual Mears Fun Day.
• Volunteering leave for paid community volunteering.
• Staff perks: up to 10% discount on weekly groceries, holidays, eye‑test vouchers, Share‑save scheme, and more.
• Family‑friendly policies.

We are a Diversity and Inclusion employer, supporting a diverse workforce and providing equal opportunities. We are a Disability Confident employer, a Volunteer Friendly, and actively support veterans, social mobility and our Armed Forces Covenant. We do not currently offer visa sponsorship.

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