Overview
Assistant Manager role at a busy pub restaurant hotel, delivering warm hospitality across breakfast, lunch, dinner, and events. You will lead daily operations, champion service excellence, support and motivate the team, assist with rotas, planning and admin, oversee weddings and events, and support hotel operations for 25 boutique rooms.
Responsibilities
- Lead daily operations across the pub, restaurant, hotel, and events to ensure smooth, efficient service.
- Champion service excellence across all dining periods and events.
- Support and motivate the team to build a positive, high-performing culture.
- Assist with rotas, planning, and administrative tasks to maintain smooth operations.
- Oversee weddings, events, and private dining, delivering seamless guest experiences.
- Support hotel operations to ensure 25 boutique rooms are guest-ready.
- Maintain a guest-first mindset to create warm, memorable experiences.
- Demonstrate strong commercial awareness, including understanding of KPIs, stock, labour, and revenue.
- Develop the team through coaching, motivation, and capability-building.
- Maintain operational confidence by overseeing bar, restaurant, hotel, and events.
- Maintain a calm, solutions-focused attitude during busy services.
- Uphold high standards for service, presentation, and guest satisfaction.
About The Wellington Arms
With 25 stylish bedrooms, exceptional dining, a vibrant bar, elegant private event spaces, and views across rolling Hampshire farmland, The Wellington Arms offers warmth, quality, and relaxed luxury. As Assistant Manager, you will help lead a busy, high-performing site known for its seasonal menus, award-winning hospitality, weddings, celebrations, and business stays.
Why You’ll Love Working With Us
At The Wellington Arms, we believe great hospitality starts with a happy team. You’ll enjoy being part of a collaborative, customer-focused environment that values quality, teamwork, and career development.
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