Closing date: 26 July 2026
Are you ready for a key role in providing and supporting vital transport services, where the work you do genuinely makes a difference, and every day brings something new? An exciting opportunity has opened within Derbyshire County Council’s Specialised Transport Services, which include Commissioning and Compliance, for a Business Services Assistant who are motivated, proactive, organised, and dedicated to providing the best possible service to our clients.
About the Role
The service plays a vital role in supporting children and young people with special educational needs and disabilities by arranging and managing home-to-school transport for around 1800 students across Derbyshire and beyond. As a BSA, you will provide essential administrative support for arranging, procuring and maintaining the transport services, while assisting with contracts and ensuring compliance within passenger transport services, working closely with various stakeholders, including parents/carers, schools, operators and internal teams at DCC to ensure the smooth operation of our home‑school‑transport services. This role includes working on a team rota between 8:00am and 5:00pm, depending on service needs.
Why Join Us
You’ll be part of a supportive, friendly and dedicated team committed to improving services that directly impact families across Derbyshire. The service is undergoing an exciting period of transformation, and we are therefore looking for individuals who embrace change, are full of initiative and thrive in a lively working environment.
What We’re Looking For
- Strong self‑management skills with the ability to prioritise workloads
- Excellent organisational and communication skills, both written and verbal
- A solid understanding of data management systems and financial processes
- Proficiency in ICT systems, particularly MS Office applications
- A sharp eye for detail with the confidence to question and check information
- Ability to perform under pressure and meet strict deadlines
- A good understanding of confidentiality and data protection guidelines and legislation
Key Responsibilities
- Serve as the primary point of contact, addressing issues and providing support for both internal and external stakeholders.
- Monitor contract performance and escalated issues where necessary.
- Provide administrative support including note‑taking and document management.
- Maintain and organise records and data, ensuring accuracy and compliance.
Support & Benefits
- Generous annual leave scheme (25 days, increasing to 30 days after 5 years’ service)
- Flexi Time Scheme: up to two days’ flexi leave every four weeks (pro rata for part‑time employees)
- Local Government Pension Scheme
- Wellbeing Support Framework: includes OH physician services, physotherapy, CBT and in‑house counselling, fast‑track physiotherapy, confidential psychological support services, Employee Assistance Programme and ‘Wisdom App’
- Training and development opportunities: opportunities for professional qualifications and ongoing training
- Cycle to Work Scheme
- Derbyshire Rewards: package of benefits and discounts
Whether you’re looking for a fresh challenge, development and progression, or a route into the Council, this is a fantastic opportunity to build your skills, contribute to meaningful work, and be a part of an ever‑evolving service making a real difference.
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