Overview
Our Pub and Grills are at the heart of the action. They are buzzing with energy and serving up delicious food and drink, delivered by a team with bags of personality. This fun and demanding role allows you to own it, work it and love every minute. You will play a key role supporting the Pub and Grill Manager with recruiting, training and motivating the team to give outstanding service, ensuring the team and customers are loving it.
Responsibilities
- Support the Pub and Grill Manager with recruiting, training and motivating the team to deliver outstanding service.
- Lead a team across Food & Beverage operations while maintaining brand standards.
- Focus on detail while keeping customers at the heart of the business.
- Demonstrate a good understanding of F&B operations, drive results and uphold brand standards.
- Motivate and develop your team; create a positive, memorable hospitality experience for guests.
Qualifications
- Ability to focus on detail without forgetting that customers are at the heart of the business.
- A good understanding of F&B business operations; results driven and able to deliver brand standards.
- Motivational, passionate about developing and nurturing your team.
- A genuine passion for creating memories and delivering incredible hospitality.
Benefits
- Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth 1,500 a year.
- Discount on all overnight stays at Village Hotels, starting at 35 with a friend and inclusive breakfast.
- Friends and Family discounted stays from 49 including breakfast.
- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
- 30% discount on and off shift in Village Hotel Starbucks stores.
- Excellent training and development including Rising Stars and Talent Academy programmes.
- Mobile Gaming training platform for multi-area training across hotels.
- Discounts and cashback offers on many High Street Brands and Supermarkets.
- Well-being and Healthcare benefits with monthly well-being programmes, mental health support and up to 2 mental health days annually.
- Financial wellbeing support and salary drawdown via Wagestream.
- Employee Assistance Programme for support and counseling.
- Flexible working hours and a supportive, inclusive work environment with regular team events.
- Reward and Recognition schemes and anniversary rewards for service milestones.
- Electric car salary sacrifice scheme and birthday off guaranteed.
- Discounted Health Cash plan and Sick pay Insurance.
- Big People Days to celebrate and recognise employees and local communities.
- Enhanced maternity and paternity benefits and pay.
- Company Pension scheme and Life Insurance.
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