Customer Contact Centre Advisor – 4-Day Week & Progression

Advice Direct Scotland is seeking dedicated Advisors to join our Consumer advice team in Scotland. You will provide accurate, impartial guidance to consumers via phone, email and live chat, and document interactions in Salesforce with care and clarity.

You’ll support people facing various issues, maintain high service standards, and participate in training and team briefings. A friendly, patient approach and strong communication are essential in this role.

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