Customer Care Assistant – Full Time & Part Time – Camberley Drive Thru GU15 3JE

Overview

McDonald’s UK has been around for over 50 years. We are one of the most recognised brands in the world, and the backbone of our brand is a commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by these values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

Responsibilities

• As a Customer Care Assistant, be the face of the restaurant. You will deal with customers and ensure everything runs smoothly in the customer areas.
• Welcome children, hand out balloons, organise special events, look after customers’ specific needs, maintain high standards of cleanliness in the dining area and toilets, and help create a warm and welcoming atmosphere.
• Establish and maintain positive communication with customers at all times and keep the manager informed about customer satisfaction.
• Work in a fast-moving, high-energy environment and demonstrate a genuine smile, connecting with customers to make them feel valued.
• Maintain friendly, welcoming, courteous and helpful behavior and work well as part of a team. Communicate effectively through attentive listening, face-to-face verbal communication and eye contact.

Requirements / Attributes

• Ability to maintain high energy levels while working efficiently and productively.
• Strong communication skills (attentive listening, clear verbal communication and eye contact) and a customer-focused approach.

Benefits

Holiday pay, Service Awards, Meal allowance, Employee discounts from top high-street and online brands, and more.

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