Support Worker – Lowestoft

Bank Support Worker (Children’s & Mental Health Services)

Looking for flexible work that is rewarding, meaningful and fits around your lifestyle. We are searching for compassionate, reliable Bank Support Workers to join our workforce and support both Children’s Services and Mental Health Services on an as‑and‑when‑required basis.

About the Role

As a Bank Support Worker you will provide high‑quality, person‑centred support that empowers children, young people and adults to live safer, healthier and more independent lives.

Key Responsibilities

• Provide compassionate, person‑centred care tailored to individual needs.
• Support children, young people and supported living services, respite and community care.
• Encourage independence by developing life skills, building confidence, promoting resilience and supporting personal goals.
• Build positive, trusting relationships where people feel safe, respected, valued and heard.
• Provide emotional support, reassurance and encouragement while promoting dignity, wellbeing and positive outcomes.
• Assist with everyday routines including education, appointments, meal preparation, budgeting, shopping and daily living activities.
• Encourage participation in meaningful activities, hobbies, community events, education, volunteering and social opportunities that promote wellbeing and inclusion.
• Support individuals through challenging situations using calm, positive, therapeutic approaches.
• Maintain accurate records and report concerns professionally while following safeguarding procedures.
• Promote safeguarding, equality, dignity, inclusion and the rights of every individual at all times.
• Be the calm, reliable presence that helps someone feel supported when they need it most.

What We’re Looking For

• Caring, patient, and passionate about supporting children, young people and adults.
• Flexible and confident working across a variety of care settings.
• Calm under pressure and able to build positive, professional relationships.
• Reliable, adaptable and committed to delivering high‑quality, person‑centred support.
• A great communicator who listens with empathy and treats everyone with dignity and respect.
• Prior experience in children’s services, mental health, supported living or social care is welcomed, but values and attitude matter just as much.
• Willingness to learn – training and ongoing support will be provided.

Benefits

• Flexibility – choose shifts that fit your lifestyle.
• Variety – work across children’s and mental health services, gaining valuable experience.
• Career growth – develop new skills, access ongoing training and build experience across different services.
• Supportive team – we match you with placements that fit your strengths and career goals.
• Competitive hourly rates and enhanced pay opportunities.
• Flexible working patterns, ongoing training and career development.
• Friendly, approachable consultants who genuinely care.
• Opportunities to work across a wide variety of services.

Where You’ll Work

You will have the opportunity to work across a range of supported living services, respite and children’s homes – offering variety, flexibility and rewarding experiences every day.

Make a Difference

Every shift. Every person. Every success. It all starts with someone who cares.

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