Company: Jobtailor

Apply for the Global Quality Assistant Manager

Location: London

Job Description:

Lead and coordinate quality activities for new NPD projects
Design and evaluate stability and compatibility studies and other relevant tests
Define defects range boards for finished goods; review and approval of product specifications; attendance to line trials and approval of trial reports; review and sign-off of development samples and mass production samples
Issuance of internal finished goods specification
Review and issuing of Certificates of Analysis and other QC documentation on a weekly basis for international markets such as India, Indonesia, US, etc.
Organise inbound inspections and preparation of the documentation for global warehouses in accordance with AQL international standards
Organize, monitor and evaluate results of testing with external laboratories on a regular basis for new developments and existing products
Support on colour matching / colour approvals when required
Managing non-conformities, changes and improvement plans (corrective/preventive)
Quarterly review and preparation of updates related to quality KPIs
Monitoring monthly the customer complaints and trends on products returned from market
Ensuring that customer complaints are managed effectively and escalated when needed
Ensure maintenance of the QMS software, keeping up to date documents and information
Issuing and circulation of SOPs, work instructions and protocols
Participate in the evaluation and qualification of critical suppliers

Bachelor’s degree in Chemistry, Pharmacy, Engineering or another related scientific field
Significant experience in a quality role within the cosmetics industry
Good understanding of formulas, cosmetics development and production
Good knowledge of cosmetic regulations (EC 1223/2009, FDA cGMP, CSAR, etc.) and international quality standards (ISO 9001, ISO 22716, ISO 2859)
Proficient in Microsoft Office (Excel, PowerPoint, project tools)

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Posted: July 11th, 2026