Overview
Design & Operations Coordinator at Scarlet Hotel in Newquay, ENG, GB. This full-time on-site position offers opportunities for career growth, with a focus on hospitality, design and guest experiences. We’re looking for a highly organised designer and operations coordinator to work with our CEO and senior team, supporting creative, operational and development projects across our hotels, restaurants, spas and guest spaces. This hands-on role centers on hospitality, interiors and delivering memorable guest experiences — from sourcing furniture and artwork to coordinating installations and ensuring every detail is delivered with care.
Responsibilities
- Coordinate project timelines, actions, budgets, procurement and administration. Liaise with suppliers, contractors and internal teams to keep projects moving.
- Research and source furniture, fixtures, artwork, accessories, materials and equipment with sustainability, quality and longevity in mind.
- Obtain quotes, compare options, test samples and present considered recommendations.
- Coordinate deliveries, installations, snagging and quality checks.
- Style, dress and prepare spaces ahead of launch.
- Regularly review guest-facing areas and identify practical, aesthetic or sustainable improvements.
- Spend time working alongside operational teams to ensure ideas work beautifully, practically and responsibly.
About you
You are proactive, resourceful and highly organised, with a genuine passion for hospitality, interiors and thoughtful guest experiences. You notice the details others miss, care about the impact of the choices you make and enjoy seeing ideas through from concept to completion.
Skills and Experience
- Experience in hospitality, interiors and project coordination.
- Strong administration, organisation and time management skills.
- Confidence researching, sourcing, comparing and presenting options.
- An interest in responsible procurement and considered project delivery.
- Excellent communication and relationship-building skills.
- Ability to drive multiple projects and work independently.
- A practical, hands-on approach with strong attention to detail.
- Commercially aware and budget conscious.
What success looks like
- Projects are delivered on time, on budget and to a high standard.
- Spaces feel considered, always cared for and guest ready.
- Sourcing and delivery choices reflect our commitment to the planet.
- Details are noticed, owned and resolved.
- Creative ideas are translated into practical, lasting improvements.
Pay & Perks
- £28,000–£31,000 FTE per annum, depending on experience.
- Permanent 40-hour contract over a 5‑day working week; part-time considered.
- People-centric working environment with learning, development and internal progression opportunities.
- 28 days’ holiday, plus an extra day after the first year’s service.
- 40% off food and drink, plus team discounts across hotel services.
- Long service award – a night’s stay on us after your first year’s service.
- Local partnership discounts, Health Shield Healthcare Plan and wellbeing support.
- Temporary on-site team accommodation, free parking, team socials and celebration events.
- Performance Boost Scheme – opportunity to earn more on top of base pay for eligible team members.
Why join us?
Our clifftop location overlooking the Cornish coast offers an inspiring, refreshing workplace with possibilities. You will play a meaningful role in helping us create experiences that feel beautiful, thoughtful and responsible. This is a hands-on opportunity for someone who wants to bring ideas to life and support hospitality with the planet at its heart.
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