Control Room Shift Operator (Control Engineer)

Overview

Together we are Trusted to Serve Scotland. Scottish Water is responsible for protecting Scotland’s most precious natural resource, delivering safe and reliable water from source to tap. We are seeking a Control Engineer (Control Room Shift Operator) to join the ICC, playing a key role in ensuring safe and reliable operations within a highly collaborative team.

What you’ll do

• Monitor and respond to telemetry alarms across multiple systems.
• Maintain continuous awareness of asset performance and identify emerging issues.
• Take action to manage and escalate operational events and support incident response through clear communication with internal and external stakeholders.
• Log events and actions accurately within ICC systems.
• Collaborate with the wider shift team to maintain operational resilience.
• Apply standard operating procedures consistently and effectively to ensure safe and efficient operations.

What you’ll bring

• A calm and methodical approach in a fast-paced environment with strong attention to detail and accountability.
• Ability to prioritise and manage multiple tasks, with a focus on safety, risk awareness, and operational performance.
• Experience in a control room, operational, or process-driven environment preferred, with the ability to assess information quickly and make sound decisions under pressure.
• Strong communication skills and ability to work collaboratively as part of a team.
• Proactive and disciplined approach to following procedures.
• Good IT skills and comfort working across multiple systems, with flexibility to work a 24/7 shift pattern.

Benefits and working arrangements

• 37–38 days of holiday per year (38 days including public holidays), with the option to buy five additional days.
• Paid time off to volunteer in your community.
• Flexible working options and family-friendly policies around adoption, maternity, and parental leave.
• Pension and life assurance; participation in a company bonus scheme.
• Access to SW Splash – discounts on holidays, bills, and shopping.
• Commitment to work-life balance and a supportive environment.

Role specifics and eligibility

• Grade 4 role with starting salary of £31,640 and potential progression to £36,460.
• Applications accepted until midnight on 16 July 2026.
• Counter Terrorist Checks required prior to starting; pre-employment screening (references, criminal records checks, license checks) conducted by a third party with applicant consent.
• Data and recruitment privacy measures applicable; records removed if not updated for 12 months.

Notes

Scottish Water may undertake drug and alcohol testing in line with policy. If applying, you may be asked to move to Scotland within three months of joining. For more information on data handling, see the Privacy Notice.

#J-18808-Ljbffr…