Location: Standing Stone Farm, Matfen – 15 minutes from Hexham and 30 minutes from Newcastle City Centre.
Role & Responsibilities
- Answering internal and external telephone calls to the department
- Acting as a single point of contact for a major utility client
- Filtering inbound communication and directing or handling as appropriate
- Agreeing and implementing new systems and processes
- Placing orders with suppliers
- Arranging work to be carried out for the Service and Maintenance function
- Communicating information with engineers and other site staff via telephone and email
- General photocopying, faxing and filing duties
- Providing efficient administration support for the department
- Maintaining all aspects of data protection
- Actively developing excellent communication with all departments, external advisors, investors and suppliers to deliver business objectives
- Organising and undertaking office housekeeping
- Performing other administrative tasks as required
- Traveling to attend meetings when required
- Flexible working on two shifts: 07:30 – 16:00 and 08:30 – 17:00
Essential Skills
- Good numeracy and literacy skills
- IT literacy, including Microsoft Office packages
- Attention to detail and accuracy
- Strong planning and organising skills
- Excellent communication skills
- Customer focus
- Writing and reporting abilities
- Delivering results and meeting customer expectations
- Achieving personal work goals and objectives
Experience in a similar role within the Security / Fire and Security sector would be advantageous.
Benefits
• Virtual GP and health advice via video or phone.• Salary Finance scheme for early pay access and loans.• Flexible lifestyle benefits platform, Choices, allowing up to five extra days’ holiday each year and optional purchases such as critical illness insurance, dental treatment and technology products.• High‑street discount platform (MiDeals) and cycle‑to‑work scheme.• Life cover up to four times salary, enhanced pension contributions, a save‑as‑you‑earn scheme and a Mitie Matching Share Plan.• Recognition through Mitie Stars with cash prizes, including a chance to win a top prize of £10,000.
Equal Opportunity
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need reasonable adjustments during the recruitment process, please let us know.
Apply Now
To apply, please submit your application through the company website.
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