PSV Parts Advisor – Commercial Vehicles
Southwater, West Sussex
Basic Salary: £35,000 (DOE)
Full-time | Permanent
Monday-Thursday: 8:00am-5:00pm, Friday: 8:00am-3:00pm
An exciting opportunity has become available for an experienced PSV Parts Advisor to join a growing commercial vehicle aftersales operation based in Southwater, West Sussex. This role is ideal for a parts professional with commercial vehicle, PSV, or HGV experience, who thrives in a fast‑paced environment and takes pride in delivering excellent service, strong organisation, and accurate stock control. You’ll play a key role in supporting workshop activity and customer requirements, working closely with aftersales, warranty, and finance teams to ensure smooth day‑to‑day parts operations.
Key Responsibilities
- Manage parts inventory levels, ensuring availability of high‑demand items while avoiding overstock
- Accurately process parts orders for internal workshop and external customers
- Coordinate with suppliers to secure competitive pricing and reliable delivery
- Provide knowledgeable advice on parts identification, selection, and usage
- Maintain accurate documentation and ensure compliance with internal processes and industry standards
- Support the workshop with parts information to maximise efficiency and productivity
- Work closely with warranty, aftersales management, and finance teams on stock control and reconciliation
- Maintain high performance against KPIs including first pick rate, despatch times, and audit compliance
Your Background & Skillset
- Minimum 2 years’ experience as a Parts Advisor within the commercial vehicle / PSV / HGV sector
- Strong understanding of parts processes, stock control, and supplier management
- Experience using Pinnacle DMS, Kerridge, or similar systems (beneficial)
- Confident IT skills including Office 365 and web‑based portals
- Strong analytical and problem‑solving ability
- Excellent communication and interpersonal skills
- Organised, detail‑focused, and able to manage workload effectively
What’s in it for you?
- £28,000 – £30,000 basic salary (depending on experience)
- Monday to Friday working pattern with early finish on Fridays
- 25 days holiday plus bank holidays
- Workplace pension scheme
- Statutory sick pay
- Employee benefits portal
- Cycle to Work scheme
- Opportunity to join a growing multi‑franchise commercial vehicle operation with long‑term development potential
Apply today to join a forward‑thinking aftersales team as a PSV Parts Advisor, where your experience and commitment to operational excellence will be genuinely valued.
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