Overview
This is a fantastic opportunity to join a successful security company specialising in Security / Access Control Systems to some of the UK’s largest Utility companies. We are seeking an ambitious Contracts Coordinator to help develop the business during a growth phase. The role is office-based at Standing Stone Farm, Matfen (approximately 15 minutes from Hexham and 30 minutes from Newcastle City Centre).
Responsibilities
- Answer internal and external telephone calls to the department
- Act as a Single Point of Contact for a major utility client
- Filter inbound communications and direct/handle as appropriate
- Agree and implement new systems and processes
- Place orders with suppliers
- Arrange works for Service and Maintenance functions
- Communicate information with engineers and other site staff via telephone and email
- General photocopying, faxing and filing duties
- Provide efficient administration support for the department
- Maintain all aspects of data protection
- Actively develop excellent communication with all departments, external advisors, investors and suppliers to deliver to the business objectives
- Organise / undertake office housekeeping
- Any other administrative task as required
- Must be able to travel when required to attend meetings
- Flexible working on 2 shifts: 07:30 – 16:00 and 08:30 – 17:00
Essential Skills
- Good numeracy and literacy skills
- IT literacy including Microsoft packages
- Attention to detail and accuracy
- Strong planning and organising skills
- Excellent communication skills
- Customer focus
- Writing and reporting
- Delivering results and meeting customer expectations
- Achieving personal work goals and objectives
- Experience in a similar role in the Security / Fire and Security sector would be advantageous
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