Product Support Specialist: Elevate Customer Experience

Solera cap hpi is looking for a customer service professional to join our team in Leeds. You will help customers with software-related issues via phone, email, chat, and web channels, ensuring high-quality support and timely resolution.

You will use CRM and telephony tools (Salesforce Service Cloud, Genesys) to log interactions, document outcomes, and drive improvements. English fluency and strong communication are essential for success in this role.

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