Guest Experience & Ticketing Specialist

Company: Horniman Museum and Gardens
Apply for the Guest Experience & Ticketing Specialist
Location: London
Job Description:

The Horniman Museum and Gardens in London is seeking an outgoing, customer-focused team member for Retail & Admissions. You’ll welcome visitors, sell tickets, memberships, and a range of retail products, and ensure a warm, engaging experience for guests of all ages.

In this role you’ll upsell memberships, communicate benefits, and help meet income targets while acting as a knowledgeable ambassador for the Horniman’s collections and public programme.

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Posted: July 11th, 2026