We’re Hiring: CCTV & Fire Control Operator!
Pay: £15.15 per hour
Location: Broughton, Chester, CH4
Hours: Permanent, Full-Time Role – Guaranteed 42 hours per week with a flexible shift pattern.
From day one, you’ll gain access to outstanding Learning and Development opportunities, mentorship and a range of benefits available through our new employee benefits app, STRIVE.
Job Description
What you’ll be doing:
- Emergency Call Handling: Expertly manage medical emergency calls and incidents, responding professionally and swiftly to alert Incident Responders across sites.
- Fire Alarm System Management: Handle fire alarm notifications and mobilise the on-site Fire and Rescue Service efficiently.
- Aerodrome Emergencies: Notify and mobilise resources for aerodrome emergencies.
- Agency Coordination: Mobilise County Fire and Rescue Service and other agencies as needed per SOPs.
- Out-of-Hours Emergency Calls: Handle emergency calls for customers and other business areas during out-of-hours.
- CCTV Vigilance: Perform regular camera checks with a focus on accuracy and vigilance. Report any camera faults promptly.
- Incident Investigation: Conduct thorough investigations for on‑site incidents using CCTV and access control software. Ensure quality and timely presentation of information.
- Training and Flexibility: Be open to undertaking new training across SOC functions to meet customer and workload demands.
- Ad Hoc Duties: Carry out additional tasks as requested by your Supervisor/Manager.
The responsibilities listed here are not the full picture but give you a good sense of the role. If you meet the minimum requirements and believe you’ve got what it takes to succeed, we’d love to hear from you.
Qualifications
What we’re looking for:
- Right to work in the UK, 5 year checkable history.
- Must be willing and able to pass a high level of security clearance.
- Flexible to cover days, nights and weekends shifts (occasionally at short notice).
- CCTV licence.
- Full UK Driving Licence.
- 1–2 years experience of working in a Security Operational Centre role.
- Advanced computer skills.
- Ability to be an effective team member and able to multi‑task.
- Considerable knowledge of security operations and procedures.
- Ability to write routine correspondence, including logs and reports.
- Excellent organisational, customer service and communication skills.
Due to the nature of this opportunity, candidates must be able to achieve Baseline Personnel Security Standard (BPSS) and Security Check (SC) Clearance. Must be a British National and have lived in the UK for the last 5 years (this could take 4–6 weeks to complete).
Additional Information
It’s great to see you’re considering a career with Securitas UK! Join our global team of 336,000+ colleagues and help make the world a safer place.
At Securitas, we live by our values of Integrity, Vigilance and Helpfulness, and our People Promise:
- Opportunity – We see potential in every person and situation.
- People – We open our eyes to all that’s good.
- Purpose – We make your world a safer place.
What You Can Expect
Our Recruitment Team reviews every application carefully. Applying can feel daunting, but we’re here to support you—just email us if you need help.
Diversity & Inclusion – Be Yourself
We are an inclusive employer, proud of our Level 2 Disability Confident status. We support equality through Employee Networks, the Race at Work Charter and the Armed Forces Covenant. We also celebrate diversity with events such as BSL Week, International Women’s Day, PRIDE and Black History Month.
Your Benefits
- STRIVE – Securitas Perks gives you access to a great range of discounts across retailers, services and everyday spending.
- Dental Plans – Cash back towards everyday dental costs such as examinations, X‑rays and treatment.
- HSF Health Plan – Cash plans at highly discounted rates, covering everyday medical costs and unexpected expenses.
- Cycle to Work – Cost‑effective way of getting a brand new bike or cycling equipment, saving up to 42% of the usual cost.
- Specsavers – Save money on eye tests and spectacles.
- WeCare – 24/7 online GP, mental health support, get‑fit programme and more.
- Toothfairy – Online access to advice and guidance from UK dentists.
- Pension Plan – Employer contribution plus tax relief on your contributions.
- Payroll ISA – An ISA savings account to support your long‑term financial goals.
- Free Mortgage Advice.
- Go & Live – Financial Wellbeing Hub.
- Death in Service Benefit – Permanent employees are automatically covered for Life Assurance, providing a lump sum benefit to beneficiaries in the unfortunate event of death in service.
Take the Next Step
Join a team that values you. Start your career with Securitas UK today.
See a different world.
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